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Only he can command who has the courage and initiative to disobey
In 1943 Winston Churchill said: “First we shape our buildings, then they shape us.” Churchill could just as well have said, first we shape our organisations, then they shape us.It’s all very well to talk about empowerment one –on – one, but most of us find ourselves within some sort of organisational framework. What does empowerment look like in that context? The assumption built into a normal organisation structure is that order comes through control, and that everybody is accountable to someone and the chain of command goes right up to the top of the pyramid where, ultimately the power to make decisions is vested in one person. While it…