Communicate For many people the moment of actual confrontation, is the whole of their experience of conflict. I wonder how many times you have gone into a disagreement with someone after doing the work I have been speaking about in the last couple of days? Isn’t it true that mostly we avoid the moment of conflict, and if we do step into a battle it is to prove we are right rather than seek genuine resolution? No wonder then, that conflict so often results in damaged relationships rather than resolution. It is no accident that this is step ten, and if you have done the previous nine steps then this…